To download this for free from Microsoft Store, go to Movies & TV and select Get. (This takes a while.)Īfter your system is restored to the earlier configuration, check to see whether Windows Media Player runs correctly again.įor advanced video features like 4K, you might also want to try Microsoft Movies & TV. Select Create a restore point, and then in the System Properties pane, select System Restore.įollow the prompts to select the restore point just before the round of updates that seemed to trigger the problem. Select the Start button, and then type system restore. If Windows Media Player stopped working correctly after the latest updates from Windows Update, you can verify that the updates are the problem by using System Restore.
Learn about the features and how to fix problems. Get helpįind help and how-to information for your version of Windows Media Player. Get Windows Media Player for your version of Windows, or learn how to play Windows Media files on your Mac.
We recommend you move to a Windows 10 PC to continue to receive security updates from Microsoft. Support for Windows 7 ended on January 14, 2020
